Provision #1: What information do we collect?
We collect information from you when you place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
There are a few ways that information is collected and each of these ways is listed under this provision. Information is only collected if it is relevant. For example, we would only ask a visitor for their name and email address if they wanted to subscribe to our newsletter and we would never ask for their credit card information. If a visitor is ordering a product or registering for a course; more information would be requested of them (such as credit card information.)
We also feel that it’s important to let them know that they can receive valuable information from The Nash Institute without leaving any personal information behind and can remain anonymous.
Provision #2: What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
1.) To personalize your experience (your information helps us to better respond to your individual needs).
2.) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
3.) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
4.) To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
5.) To administer a contest, promotion, survey or other site feature.
6.) To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Once The Nash Institute has established what specific information we are going to collect from our website visitors, we need to explain exactly how that information is going to be used. This provision gives more detail to the specifics for the use of gathered information. Information is sometimes gathered for The Nash Institute’s benefit and than other times, for the visitor’s benefit. For example, we want to know what is and isn’t working on the site. We can gather some of this information through various web analytics programs, but sometimes it’s important to go directly to the visitors and ask them for their feedback. We make attain this information through a survey that asks visitors questions and also, their name and email address. We ask for a name and email address so we can contact our visitors with any additional follow up questions that we may have.
Provision #3: How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
With cyber crimes on the rise, it’s important for our visitors to know that when they are entering information onto our site, it’s protected. We guarantee our visitors (in print) that they are entering their information on a secure site. We want them to understand that we are treating their very important, private information as if it was our own.
We are also promising the staff that is able to access this information is limited to only the staff that needs this information and no one else.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
This section is important because we want to educate our visitors about cookies. Cookies can be very useful for both us as a business owner and the website visitors because it can streamline the process of completing a process. But we also want our visitors to understand that they have the power to stop cookies from adopting their web habits and remembering their activity.
If our visitors choose to keep the cookies enabled on their end, we also let them know that the companies that we may use for certain services (such as Mail Chimp the that is used to send out our enewsletters) are not allowed and do not have our permission to use any of their information, other than what we have and the visitor have authorized them to do.
This policy was last modified on 3/4/2014
403 Gilead Road Suite #D Huntersville
Huntersville, NC 28078